IMPORTANT! Sophos ‘false positives’ issues…
As many of my customers are already aware, we are currently experiencing extremely high call volumes and heavy workload due to a Sophos false positives issue that has detected key Windows files and deleted them, causing an unprecedented amount of problems with Sage, Act, Quickbooks, FileMaker, CRM, and even Sophos itself!
As a result, we have been working closely with Sophos 3rd line technical support to resolve any issues that our customers are facing.
We are currently working on fixing all server side issues before we move onto client PC’s. For more information relating to the issue, please see the Sophos technical bulletin here –> http://www.sophos.com/en-us/support/knowledgebase/118311.aspx
If you have any questions related to the subject, please contact Richard Ham, Engineering Manager – 0845 180 00 00 option 2.