Professional, value for money Business IT Support
Our rapid response telephone, remote and on-site support ensures that your organisation will never be at a disadvantage due to a computer problem. We understand that your business cannot operate without robust and efficient IT systems, this is why our emphasis is focused on keeping you operational and providing the best business IT support in London.
Rapid response – unlimited support from only 99p per week
An unlimited IT support services agreement starts from only 99p per week with guaranteed response times and free impartial advice. Compare that to the salary of a in-house support engineer and the cost effectiveness of our service becomes clear, even without the additional resources we provide. Our qualified and friendly team are always on hand to deal with your problem efficiently. Our unique secure remote desktop application allows our engineers to be working on your system within minutes. If your problem cannot be solved via 1st line troubleshooting it is automatically escalated to an on site visit. We schedule our qualified engineers to your timetable and make sure they know exactly what to do when they arrive at your premises. Whether you rely on Microsoft Windows or Apple Mac systems to manage your organisation, we can help you maximise your return on investment.
No jargon, grey areas or hidden costs
From our U.K. help-desk, our qualified IT support service teams are dedicated to solving your trickiest of computer issues. We offer ad-hoc support on a “pay-as-you-go” basis or the more popular and value for money option; a monthly unlimited support agreement.
Unparalleled service
Our help-desk can be extended to cover evenings and weekends, meaning that you have support when you need it rather than having to wait until the helpdesk opens. Our prices are always highly competitive. We also invoice you via monthly direct debit to assist with cash-flow, allowing you to effectively plan a budget for all your IT needs.
As a Microsoft Partner our engineers are trained up to Microsoft Certified System Engineer (MCSE) level, and with a direct feed to their Business Critical Support Team we provide guaranteed response times, initial site survey and proactive regular on-site health checks with our agreements (dependant on level). Based in London, our unique IT support services agreements are based on the quantity and type of equipment assets you own or lease, so you only pay for what you need rather than “extras”. Our agreements cover three levels of service:
Next Step?
To learn more about how our Products & Services can work in your business, even if you are a small business, call Barton Technology, who are based in Sutton for jargon free, no nonsense conversation on 0845 180 0000.
Related Blog Posts:
- The Different Types of IT Support Available to Your Business
- What Exactly Does an IT Support Company Do?
