Experienced IT Support
in Sussex
Find professional IT support in Sussex outsourcing solutions and communication solutions when you consult with Barton Technology. Our industry-leading solutions assist organisations from London to the South East. Each of our clients rely heavily on telecom and IT services to provide services to end users and successfully communicate with customers, staff and suppliers.
For over a decade, Barton Technology’s team has delivered great value to clients in the form of Sussex IT support services for small businesses. Our clients rely on our high level of service, and find the advice we provide invaluable to their business. Barton Technology rises above the rest because we listen to our clients’ concerns and frustrations so that we can offer tailor-made solutions that really work.
DOES YOUR CURRENT PROVIDER MAKE YOU FEEL LIKE:
- Your business is just another customer that is taken for granted?
- Your urgent service problems do not receive the fast attention you need and deserve?
- You are getting over-billed for services that you do not really need?
- Your IT support provider could communicate with you in a more straightforward, honest manner instead of trying to talk over your head with a bunch of techno-speak?
- You and your staff seem to spend more time resolving issues than doing your regular jobs and focusing on business growth?
Barton Technology understands that you need to keep your systems operating smoothly, with minimal issues, so that you can focus on building a future for your business.
Now is the time to act…
Half of businesses who have a computer outage will be forced to shut within 5 years.
(Source: London Chamber of Commerce)
IT Support Services in Sussex
You are running a business plain and simple. Your business relies on IT.
Do not hesitate when your service provider fails to deliver. This could make the difference between keeping your business successful and watching it fail.
Given the way that business is conducted today, if your computer dies, email goes down or the internet is not accessible, this can cause real, lasting disruptions to the flow of your business operations. Modern businesses depend heavily on the functionality provided by computers and the modes of communication they offer. You would not take a scuba diving trip without verifying that your air tanks work, would you? Neither would you put your business at risk by choosing a poor IT services provider. It is just a logical conclusion.
Risking the loss of your customer data, not providing fast response times to your clients or having an emailed quote not go through can kill your business. Just imagine the prospect you have nurtured for several months, finally giving you the chance to tender, but their email never makes it to your inbox! A complete disaster!
Let us be truthful. There are so many companies that offer IT support in Sussex to businesses in London. Choosing the right provider can make a big difference to your company’s bottom line. If you rely on price alone to choose your service provider, then you could be inviting disaster, because no two IT support providers offer the same exact services. You must focus on the value and quality each company offers as the criteria for your decision. At Barton Technology, our clients place a high value on the important role that IT plays in their ongoing business success. If you do not place a high priority on the role IT plays, then we may not be the right provider for your business.
However, if you put serious effort into identifying quality service providers for your business, you understand that any firm can advertise for your business, take an upfront fee and then deliver a mediocre service. These firms likely believe that their business support services are exactly what your company needs, but when clients make the switch to us, the feedback they give tells a very different story. As they say, let the buyer beware! Without the benefit of ongoing quality control checks and continual retraining, these companies cannot provide up-to-date, competent services to your business. Knowing the ‘techie’ side is just one component of the role; understanding how your business works so that our team can handle your IT needs effectively and help your company grow is how we really stand out above the rest.
Barton Technology has its home base in Sutton, Surrey. Located close to London, our company offers a solid team of IT support specialists that operate in Sussex, and we have been keeping our clients happy for more than 11 years. With a large, experienced team of expert engineers and conveniently located offices in London, Kent, Surrey and West Sussex, Barton Technology has helped many SMEs successfully expand their business by increasing their time and money savings as well as enhancing their overall productivity.
You can benefit from working with Barton Technology to provide your Sussex IT services support in many ways.
- Proactive IT support specialists with deep Microsoft Windows & Apple systems
- Top-speed responses from the experts at our Surrey help desk
- Impartial, independent consultations that do not include pushing high-margin products
- Monthly fee with no hidden costs, direct debited for ease of cash management
- No unexpected bills, jargon, hidden costs or grey areas
- Professional, qualified and friendly engineers
- Unmatched value for your money
- Microsoft Partner with highly-trained engineers and direct line to Microsoft’s Business Critical team of support staff
Compare what we offer against the cost of maintaining in-house IT staff, and you will see how outsourcing your IT needs to Barton Technology is a worthwhile investment. Whenever you have new project ideas or need some advice, Barton Technology is one quick phone call away. You will reap the benefits of having an entire IT department at your beck and call. Our engineers are scheduled to fit your business hours, and we keep them informed so they can execute immediately upon arriving to your business.
IT SUPPORT DESIGNED FOR YOUR BUSINESS
With unlimited IT support in Sussex packages beginning at just 99p a week, you will not find a more cost-effective way to guarantee solid IT support. We keep our pricing structure simple. We price each piece of equipment based on the complexity of providing IT support for it. For example, support for servers costs slightly more than PC support. This keeps the pricing model simple, and allows you to project costs as your business grows and you add new users and equipment to the support agreement.
Every piece of equipment also has price options ranging from our Bronze level to Gold level. Bronze is our lowest-cost service, giving you unlimited support by telephone and remotely. Silver, the most popular level, provides an additional site survey with your unlimited support (no more concerns over engineers working inefficiently to fatten the bill!) The premium-level Gold service adds additional support for your hardware, and bi-annual on-going checkups on the operational health of your system.
A full listing of what is included is shown in the table below:
“What happens if I come up with cheaper quotes?”
If you try hard enough, you are bound to find them. But think about this — are you an expert at your own business? Yes? And is your product or service usually the cheapest? Most likely, no, it’s not.
In our experience, cheap pricing translates into “little value.” The service we provide demonstrates the huge value we provide to each and every one of our customers. We prefer to look at our Sussex based IT support services as a wise investment, from which your company reaps a high return.
Keep in mind, any business can talk about how they will support your IT function. Unfortunately, these providers are not tested until serious problems happen. Are you willing to take this risk and find out your choice was poor only after a crisis has happened?
Find out for yourself?
We are confident in our services, so we try us before you purchase anything. We offer a 60-day “walk away” service guarantee, which is unique in the industry. In fact, our confidence level is so high that your business will find Burton Technology’s IT support services in Sussex to provide vastly more value than the cost, that we are not afraid to put our money where our mouth is.
Once we start providing our services, you can tear up the contract at any point within the first 60 days if you are not satisfied! Remember: Not every IT support company offers the same quality level. Don’t let your company’s network fall into the wrong hands!**
